Your phone rings. Here is everything that happens next.
No app. No new number. No training. You carry on working, and this is what goes on behind the scenes.
1. We answer in your name
Daytime, evenings, weekends and the middle of the night. Your customers hear a friendly voice that knows your business, your prices and your working area. Not a voicemail beep. Most people will not leave a voicemail. They will happily talk to a good receptionist.
2. We take the details and book the job
What the job is, where it is, how urgent it is, and when suits. We check your diary and book a time that works around the jobs you already have. If a call needs you personally, we put it straight through, or take a message so you can ring back.
3. You win the job
The booking lands in your calendar and your inbox. The customer gets a confirmation and a reminder, so they are ready when you arrive. If someone goes quiet, we nudge them before the job slips away.
What you will notice.
Your phone goes quiet
The panic to answer it is gone.
Your diary fills without you touching it
Bookings arrive written up, confirmed and reminded.
Customers mention how easy it was to get hold of you
That is what wins the next job too.
What you have to do.
Nothing. That is the point. It works on the number you already give out. One conversation with us to set it up, and from then on the phone is our problem.
Hear it before you decide.
Listen to how calls are handled, then ring the demo line and try to catch it out.